Shipping
Most orders are processed within 24–48 hours on business days.
You will receive a confirmation email with tracking information once your order has shipped.
Yes — Paruvea ships worldwide. Shipping availability, rates, and estimated transit times will be displayed at checkout.
Estimated delivery windows:
- Domestic (U.S.): 3–7 business days
- International: 7–15 business days
Shipping times may vary during holidays or peak seasons.
If your order has not yet been fulfilled, we may be able to update or cancel it. Please contact us as soon as possible with your order number.
Once shipped, you will receive a tracking link via email. You can also track your order directly on our website using your order number.
Returns, Exchanges & Refunds
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
We currently do not offer direct exchanges.
If eligible, you may return an unopened product and place a new order.
If your package arrives damaged or leaking, please contact us within 48 hours with photos of the product and packaging.
We will gladly assist with replacements.
Products & Ingredients
Our scents are crafted in Extrait de Parfum concentration, using high-quality fragrance oils. Longevity varies by skin type, environment, and application, but many customers describe them as smooth and long-wearing.
Yes, all Paruvea fragrances are vegan, cruelty-free, and formulated without parabens or phthalates.
Fragrance interacts uniquely with each person’s skin chemistry, pH, and environment. This natural variation is normal with all perfumes.
Usage & Tips
For optimal performance:
- Apply to moisturized skin
- Spray onto pulse points (neck, wrists, behind ears)
- Avoid rubbing wrists together
- Lightly mist clothing for extended longevity
To preserve quality, store your perfume in a cool, dry place, away from direct sunlight and humidity.
Yes — layering is a great way to create a unique scent profile.
Feel free to experiment and find your signature combination.
Payments & Promotions
We accept major credit cards, PayPal, and Shop Pay Installments (4 interest-free payments in selected regions).
Yes — new customers can enjoy 10% off their first order. Seasonal promotions may also apply.
Enter your code during checkout. Only one promotion may be applied per order.
Contact Us
You can contact us anytime via email or WhatsApp:
- Email: support@paruvea.com
- WhatsApp: +86 187 9006 6205
We typically respond within 24 hours on business days.